1.) We listen to you. |
We will ask you… How many departments handle confidential information, how many employees are included, what type of information is handled, volume of paper purchased or destroyed every month, how many locations nationwide, etc. |
To better understand our customer’s wants and needs. |
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2) We brain-storm with you. |
We will review and discuss with you the governing regulations, paper volume figures and service type and breadth. |
We want you to help you balance the law with the wants and needs of your business. |
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3) We look around and listen. |
We will assess for you the console type, number, placement and route for collection within your office. We will demonstrate services and equipment so that you understand our solutions. |
We want to get it right. |
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4) You pick and choose what you want. |
We will present several service package options to you and come to agreement on service type, frequency and equipment options for final review. Industrial totes, executive consoles, under-counter bins, and Gaylords are considered for regular servicing or purge service. Top-security mobile destruction systems or tractor trailer collection for off-site destruction may be considered for your solution. |
We want to offer our advice yet respect your wishes as the client. |
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5) We present your custom destruction plan. |
A proposal with your solutions that are understood to best fit your needs will be presented with pricing attached to each option. |
No two clients are alike. |
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6) We do what we say. |
We will work with you to the have appropriate equipment placed, departments educated, and service schedules determined by your project start date. |
We want your company’s document security to be optimum and services delivered as stated. |
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7) We make sure you keep getting what we said. |
After three months of service, a consultant will contact you to discuss your experience and request feedback that you have regarding your service. |
We want to be your only document destruction company |
